Effective Date: 31.03.2023
Welcome to Baby Reena’s Shipping Policy. This policy outlines important information about the shipping and delivery of products purchased through our website. By making a purchase on our website, you agree to comply with and be bound by this Shipping Policy. If you have any questions, please contact our customer support at hello@babyreena.com.
1. Shipping Destinations
We currently offer shipping to North Macedonia, Kosovo & Albania. If your location is not included in this list, please contact us for assistance.
2. Shipping Methods and Timelines
2.1 Processing Time: After placing an order, please allow [processing time, e.g., 1-3 business days] for our team to prepare your order for shipment.
2.2 Shipping Methods: We offer several shipping methods, including standard and expedited options. Shipping methods available to you will be displayed during the checkout process.
2.3 Estimated Delivery Times: The estimated delivery time depends on the shipping method selected and your location. Estimated delivery times are as follows:
- Standard Shipping: [estimated range, e.g., 3-4 business days]
Please note that these delivery times are estimates and actual delivery times may vary due to factors beyond our control.
3. Shipping Costs
Shipping costs vary depending on your location, the weight of the package, and the shipping method chosen. The shipping cost for your order will be displayed during the checkout process before you finalize your purchase.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate its arrival date.
5. Customs and Import Duties
For international orders, please note that customs and import duties may apply, depending on your country’s regulations. Any additional charges for customs clearance are the responsibility of the recipient.
6. Shipping Delays
While we strive to ensure timely deliveries, unforeseen circumstances such as weather conditions, holidays, customs delays, or other factors may cause delays in the delivery of your order. We appreciate your understanding in such situations.
7. Address Accuracy
It is essential to provide accurate and complete shipping information during the checkout process. We cannot be held responsible for delays or misdelivery resulting from incorrect or incomplete address details.
8. Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact our customer support as soon as possible. We will work with you to resolve the issue and ensure your satisfaction.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please feel free to contact our customer support team at hello@babyreena.com.
Thank you for choosing Baby Reena for your shopping needs!
By making a purchase on our website, you acknowledge that you have read, understood, and agreed to this Shipping Policy.